Shipping Information:
Shipping to Worldwide! [by Air Package via Hongkong Post]
All items are shipped out within 24 hours after the payment was 'Cleared' or 'Completed', we don't work on public holiday.Sciphone-hk.Com offers many different shipping options so you can receive your items as quickly as possible. The moment your order is shipped you will receive a tracking number and your purchase will arrive in 10-25 days.
Shipping Cost (Automatic calculation):
1. Standard Delivery (Air) -55% OFF. US$1.35 for each 100g to Worldwide:
[ the original price :more than US$3 for each 100 gram]
2. Express (EMS) - more than 50% OFF for the original price:
2-1. To Zone 1: HK,KR,JP,TW,TH,MN,MY,SG,VN
US$9.62 for first 500 grem,US$3.7 for each additional 500 grem.
[The original price:more than US$19.5 for first 500 gram,US7.5 for each add !]
2-2. To Zone 2: AU,NZ,PG,BE,DK,FI,GR,DE,IE,IT,LU,MT,SE,CH,GB,AT,FR,ES,US,CA
US$16.41 for first 500 grem,US$5.65 for each additional 500 grem.
[The original price:more than US$41.79 for first 500 gram,US11.25 for each add !]
2-3. To Zone 3: HTML clipboardLA,LK,TR,BR,CU,BH,IR,IL,JO,KE,KW,MG,QA,SN,SY,TN,UG,BY,KY,CZ,KZ,LV,RU,PL
US$28.36 for first 500 grem,US$8.95 for each additional 500 grem.
[The original price:more than US$56.8 for first 500 gram,US17.9 for each add !]
If you would like your order shipped to an address different from your paypal address, we may require additional order verification.
Delivery is guaranteed. In the event that your package is lost or seized we will reship once at our expense. We do label our international shipments with a low value to reduce or eliminate any taxes. We are not responsible for any import tax or duty charged to your package. Import is the responsibility of the customer.
You may use the following links to track your package:
EMS http://www.ems.com.cn/english-main.jsp
USPS http://www.usps.com/
Canada http://www.canadapost.ca
UK http://www.royalmail.com/
Australia http://www.auspost.com/
Switzerland http://www.swisspost.ch/
Spain http://www.correos.es/
New Zealand http://www.nzpost.co.nz/
Finland http://www.posti.fi/
Return and Resend policy
1. If buyer has not received item(s) after 35 days since the date we shipped out his(her) item(s), buyer can ask us to resend or refund.We will help buyer to track the shipping info. Resend or refund will be made after we got the tracking result from the post office.
If, indeed, buyer didn't receive the item(s), we will resend to buyer if the item(s) he ordered is or are in stock at that time, or we will refund full payment according to customers' requirement.
2. If buyer received his item(s) in BAD CONDITION (e.g. broken) because of the shipping, buyer can ask us to resend or refund. We require buyer provide simple evidence, such as picture(s) of the broken items, to prove the items' situation.
We would RESEND to buyer if the item(s) he ordered is or are in stock at that time.
Or we will REFUND the price of the item(s), i.e., except the shipping and handling fee. We will not provide full refund in this kind of situation.3. If buyer NOT SATISFIED with the item he(she) received, buyer may return it to us for exchange or a refund within 10 days.
The item(s) must be returned in all of the original packaging and a copy of customer sales invoice and site ID.
Replacement items will be exchanged within 3 days from the day we receive the returned item(s).
Please also NOTE that we are not responsible for the cost of return shipping.
Payment Methods
We accept Cash / Money Order, Western Union and PayPal.
1) Western Union Offline Payment
After payment finished,please tell us these information:
1. Transfer Country 2. Transfer Currency 3. Amount
4. Money Transfer Control Number (MTCN) 5. Sender's First Name & Last Name
Click here, check our address. Click here, visit Western Union website.
2) Cash / Money Order / Cashier's Check Offline Payment
1. Please do not pay us through money order less than $50 per piece.
2. We do not accept personal check & postal money order.
3. Handling charge: US$5+2% per set( one order).
Click here, check our address.
3) PayPal Payment(IPN)
